customer-service-tools

 

customer-service-tools

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How to add a value towards your Business Perspective

Marketing is conducted for the masses, but the customers come in one at a time. When you spend your money, you need to get value for your investment a..........

Are you Scaring away Potential Customers?

If you are, its costing you sales, says new book When you are trying to make a sale and ask someone to fill out a credit application and new account f..........

Think Positive - Care for your Customers

Operating a business on a daily basis dealing with customers can actually be frustrating and they often don't make it easy for you and your employees ..........

Connecting With Customers

I just got off the phone with a friend of mine. Business is up he said, but he didn't know why. I asked him a few questions, but the more we spoke abo..........

Create Real Magic And New Customers

Do you want a small business opportunity that could create more business for you? It is a chance to sell to the government. Bring in new customers is ..........

Small Business CRM Is Here To Stay

If you ask most small business owners what priority CRM has in their short-term business plans, chances are you'll get more than one blank stare. The..........

How to give your customers a choice between you and the competition and have them choose you.

Instead of giving your customers or potential customers a choice between you and your competition and having them choose the other guy, have them choo..........

Using Buttons and Badges to Increase Customer Service and Business at a Restaurant

The food service industry is usually a fast paced and often precarious one. Advertising is critical in a restaurant and there are many ways to use a b..........

Learning Superior Customer Service Skills

Is customer service a department in your company? Is customer service simply the title of an order entry department? Is customer service an empty shel..........

The 5 W's of World Class Customer Service Training

The preamble to the United States Constitution begins, "we, the people." I feel strongly that we, the people, are what make the difference ..........

How to Educate your Prospects

There's a saying about business that goes, "You're too close to your business and services to see them the same way others do." You might assume your ..........

The Key To Increasing Your Customer Base: Accept Credit Cards

Here is a tactic you should heed for your online business. accept credit cards. Whether you're selling digital products or tangible goods through onl..........

The Seller's Creed

I will not make sales. I will make Customers. I will target the heart of my Customer. Never their wallet. My Customer is the lifeblood of my business...........

How to offer 30 day terms the right way.

What is trade credit? One of the major differences between consumer and commercial transactions is that most, if not all, consumer transactions are pa..........

Benefits of Integrating Online Chat Software with CRM

Customer Relationship Management (CRM) is a strategy and processes used to learn more about customers' needs and behaviors in order to develop stronge..........

Everybody sells what I sell? Or do they?

Years ago, I took over as a manager of a restaurant in a major city. As expected, we had a good sized lunch rush every day, but the place never seeme..........

In Sales The Customer Is King And Don't Ever Forget It

Bernadette and I eat out several times a week. It's about cooking - we both take turns but sometimes it's just easier to go out. Three weeks ago, on..........

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